What should I do if I change my mobile phone number on JD.com?

What should I do if I change my mobile phone number on JD.com?

With the popularity of Internet services, mobile phone numbers have become an indispensable part of our lives. Whether you are registering an account, receiving a verification code, or making a payment, your mobile phone number plays an important role. However, sometimes we have to change our mobile phone numbers. At this time, we need to update the relevant platform information in time to avoid unnecessary trouble. This article will introduce in detail the steps to change your mobile phone number on JD.com, and attach the hot topics and hot content on the entire network in the past 10 days to help you better deal with this problem.

1. Steps to change mobile phone number on JD.com

1.Log in to JD.com account: First, make sure you are logged in to the JD account whose mobile phone number you want to change.

2.Go to account settings: Click "My JD.com" in the upper right corner of the JD.com homepage, and then select "Account Settings".

3.Modify mobile phone number: Find the "Account Security" option on the account settings page and click "Modify Mobile Phone Number".

4.Verify identity: The system will ask you to enter the verification code received by your current mobile phone number to ensure that it is done by yourself.

5.Enter new mobile number: After passing the verification, enter the new mobile phone number and obtain the verification code to complete the binding.

6.Confirm changes: Finally, after confirming that the new mobile phone number is correct and submitting it, the system will prompt that the modification was successful.

2. Precautions

1.Timely updates: After changing your mobile phone number, be sure to update your JD account information as soon as possible to avoid affecting order notifications, payment verification, etc.

2.Unbind old mobile phone number: If the old mobile phone number is no longer used, it is recommended to completely unlink it in the JD account to avoid misuse by others.

3.Check associated services: The JD account may be associated with other services (such as JD Finance, JD Logistics, etc.). After changing the mobile phone number, the information of these services needs to be updated simultaneously.

3. Hot topics and hot content on the entire network in the past 10 days

The following are the hot topics and hot content that have attracted much attention across the Internet in the past 10 days for your reference:

4. Frequently Asked Questions about Changing Mobile Phone Numbers

1.What should I do if my JD account is bound to multiple mobile phone numbers?

Jingdong accounts can usually only be bound to one mobile phone number. If you need to change it, you need to unbind the old mobile phone number first.

2.What should I do if I cannot receive the verification code after changing my mobile phone number?

Please check whether the new mobile phone number has been correctly bound and ensure that the network is open. If the problem persists, you can contact JD customer service.

3.What should I do if my old mobile phone number has been canceled and I cannot receive the verification code?

You can apply for a forced change of mobile phone number after providing proof of identity through the "manual customer service" channel of your JD account.

5. Summary

Changing mobile phone numbers is a common need in life, but on e-commerce platforms like JD.com, it is particularly important to update mobile phone number information in a timely manner. By following the steps and precautions provided in this article, you can easily change your mobile phone number. At the same time, paying attention to hot topics across the Internet can also help you better understand current social trends. If you encounter any problems during the process of changing your mobile phone number, it is recommended to contact JD customer service for help in time.